Once you have had a one to one support session you can use our telephone support which is available on 01246 853040, if nobody is immediately available leave a number and message and we will get back to you as soon as possible. Remember this is a free service.
Probably the most efficient way of getting help is through email. firstname.lastname@example.org Please try to be a concise and clear as possible and we will send you some simple step by step instructions which respond to your query.
When you receive one to one training with Oxo Media you will get the option of joining our Facebook community support group. This is peer support group where members actually help each other find solutions to technical issues.
The live chat function is located at the bottom right of the website (a red circle with a speech box image) If we are in the office you can click on this button and ask us a question. If we aren’t around you can leave a message and we will respond asap.